Our commitment to responsible gaming at 99xb
99xb believes that online gaming should be enjoyable — not stressful. We are always committed to ensuring your safety and well-being on our platform.
Why does responsible gaming matter?
Online gaming and betting are a form of entertainment. But for some people it can get out of control. 99xb always places player well-being as the highest priority. We believe that playing responsibly is not just about setting limits — it is about taking care of your financial and mental health.
Important warning: Playing at 99xb is for players aged 21 and above only. Never treat gaming as a source of income — it is purely entertainment. Avoid placing larger bets in an attempt to recover money you have lost.
Responsible gaming means enjoying yourself within your own budget and time. 99xb provides a number of effective tools and resources to help every player set their own limits. If you feel that gaming is having a negative impact on your daily life, please contact our support team.
Our tools for your safety
After logging in to 99xb, you can set these limits yourself.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect, and to increase it you must wait a cooldown period.
Time-Out Feature
If you want to take a short break, you can set a time-out from 24 hours up to 30 days. During this period it will not be possible to place any bets or make deposits on your account.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. You can exclude yourself from the platform for anywhere from 6 months up to permanently.
Activity History
You can view your complete betting history and records of deposits and withdrawals at any time. Track your spending and stay informed.
Reality Check
At set intervals, a notification will remind you how long you have been playing. This will help you keep track of time.
Age Verification
99xb follows a strict age verification process at the time of registration. Players under 21 are not permitted to open an account. This is to protect minors.
Signs of problem gambling
If any of the following signs appear in you, seek help immediately:
- Placing larger bets to try to recover money you have lost
- Borrowing money from family and friends for gaming
- Neglecting work, family or daily responsibilities
- Repeatedly failing in attempts to stop gaming
- Hiding your gaming from others
- Gaming to escape stress or loneliness
- Feeling restless or irritable when not gaming
- Betting with money needed for living expenses
How to get help?
Know yourself
The first step to addressing a problem is acknowledging it. Review the signs above and assess yourself honestly.
Set limits
Set a deposit limit or time-out on your 99xb account. These tools take effect immediately.
Contact live chat
Reach out to our 24/7 Bangla live chat support. Our trained team will provide you with the right assistance.
Self-exclude if needed
If the problem is serious, request self-exclusion. We will deactivate your account promptly.
Golden rules for managing your budget
🎯 Entertainment budget only
Set a fixed budget for gaming each month — an amount you can afford to lose without it affecting your daily life.
🚫 Never bet with borrowed money
Never place bets using loans, credit cards or family money. Only use surplus money of your own.
⏰ Keep a time limit
Decide in advance how long you will play each day. Use a timer and stop when the set time is up.
💡 Accept your losses
Placing larger bets out of anger or frustration after a loss is a dangerous trap. When you lose, take a break and decide your next step with a clear head.
💳 Know 99xb's financial limits
- Minimum deposit: ৳300 (all methods)
- Minimum withdrawal: ৳1,000
- Withdrawal time: 10–45 minutes
- Payments: bKash, Nagad, Rocket, bank transfer
- Set a deposit limit on your account yourself
- Use live chat for support at any time
The 21+ age limit is strictly enforced
You must be at least 21 years old to register at 99xb. We follow a strict age verification process at the time of registration and may request additional identity documents when necessary.
If you suspect that a minor is using your account, notify us immediately via live chat. Protecting minors from gaming is a shared responsibility between us and parents or guardians.
If a child or teenager uses your device, always log out of your 99xb account and keep your password secure.
Advice for parents and guardians
- Use parental control software on your device
- Have an open conversation with your child about the harmful aspects of online gambling
- Never share your gaming account password
- Stay alert to your child's online activity
- If you notice anything suspicious, notify us immediately
- Always log out after a gaming session
We are always here for you
Our support team is available seven days a week, twenty-four hours a day for any concern or problem you may have.
Contact 99xb support
24/7 support in Bangla — get an instant response
[email protected]
Every day of the week, Bangladesh Standard Time (BST, UTC+6)
Submit your request via live chat or email — it will be actioned quickly
Questions about responsible gaming
Enjoy responsibly
Enjoy cricket betting, slots and live casino at 99xb within the limits of entertainment. Visit our FAQ page or contact us directly to learn more.